Cooperative Response Planning in Cdm: Reasoning about Communicative Strategies

This paper discusses the problem of generating communicatively adequate responses in information seeking dialogues and advocates the Constructive Dialogue Management (CDM) approach, which is an advance on previous research in that communicative principles are explicitly taken into consideration. Communicative principles are general inference rules which describe rational, cooperative action in establishing su cient mutual knowledge for the ful lment of the task. With their help, the system can reason about appropriate communicative strategies and overcome shortcomings in its knowledge base. The principles also allow planning of responses in di erent communicative situations, supporting exibility and generality of dialogue management.